Frequently Asked Questions
About Spices
What is turmeric?
Turmeric is a spice derived from the root of the Curcuma longa plant, native to Southeast Asia. It is commonly used in cooking, especially in Indian, Middle Eastern, and Southeast Asian cuisines.
How can I use turmeric in cooking?
Turmeric is a versatile spice. It can be used in curries, soups, stews, rice dishes, and smoothies. It’s also used to make turmeric lattes or "golden milk" when combined with milk (or plant-based milk), honey, and black pepper.
Can turmeric help with weight loss?
Studies suggest that turmeric, due to its anti-inflammatory properties, may support weight loss by improving metabolism and reducing fat tissue growth.
How much turmeric should I consume daily?
The general recommendation is 1-3 grams of turmeric powder daily, which is equivalent to about half a teaspoon to one teaspoon. For curcumin supplements, doses of 500-1,000 mg per day are common in studies.
Can turmeric be used for skin care?
Yes, turmeric is used in many DIY skincare remedies due to its anti-inflammatory and antibacterial properties. It can be applied topically in masks or as a paste (often mixed with honey or yogurt) to help with acne, dark spots, and skin irritation.
How can I store spices to keep them fresh?
Spices should be stored in a cool, dark, dry place in airtight containers to preserve their flavor and potency. Heat, light, and moisture can degrade spices over time. Ground spices have a shorter shelf life than whole spices, typically 1–3 years for ground spices and up to 4–5 years for whole spices.
Shipping
How much does shipping cost?
- All orders above INR 500 within India are eligible for free shipping.
- For orders below INR 500, a standard shipping charge will be applied. The exact amount will be displayed at checkout.
How can I track my shipment?
Once your order is shipped, you typically receive a tracking number. This tracking number can be entered on the carrier's website (e.g., FedEx, UPS, DHL) to check the status and location of your package.
Why is my shipment delayed?
Weather disruptions (storms, floods, etc.)
Incorrect or incomplete address provided.
High shipping volume during peak seasons (e.g., holidays).
What happens if I miss a delivery?
If you miss a delivery, the carrier will usually leave a notice with instructions on how to reschedule or pick up your package. In some cases, the package will be held at a local facility for a few days, or it may be returned to the sender if not claimed.
What should I do if my package is lost or damaged?
Track the shipment: Check the tracking number for updates.
Contact the carrier: If it's lost or damaged, the carrier may offer compensation or help in locating it.
Check with the seller: If the carrier isn't able to resolve the issue, reach out to the seller for support or a potential refund/replacement.
How long does it take for a package to arrive?
Standard shipping: 5–10 business days.
Expedited shipping: 2–3 business days.
What is a shipping confirmation?
A shipping confirmation is an email or notification from the retailer or carrier confirming that your package has been shipped. It often includes the tracking number and estimated delivery date.
Return Policy
What is your return policy?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
What if I received a damaged or incorrect item?
We’re sorry for the inconvenience! Please report the issue to us within 48 hours of receiving your order. We’ll arrange a replacement or refund promptly.
Who can I contact for more help?
For further assistance, reach out to our support team at kam@gurmaanitservices.com. We're here to help!